01/07/2007
Joachim Ackermann, Miles Au Yeung, Edwin van Bommel
McKinsey Quarterly
McKinsey research into the IT operations of banks in Europe, Asia, and Latin America identifies practices that help leading institutions get the most out of their technology investments.
Some measures that bank managers assume are important, such as scale and levels of IT investment, turn out to be less critical.
Far more important is the way a bank’s IT unit forms its technology strategy together with the business. Leading banks also take a more disciplined approach to IT architecture, create standardized platforms, and wring more business value from technology investments.
Better IT management for banks
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