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What consumers want from online news

McKinsey research shows that different groups of consumers have different attitudes about news products. Media companies should segment their digital offerings.

01/08/2007
Andre Dua, Liz Hilton Segel
McKinsey Quarterly
What consumers want from online news Media companies have invested heavily in upgrading their online properties.
A McKinsey survey of news consumers found that they have varying levels of satisfaction with brands and platforms, as well as a variety of motives.
Understanding these underlying attitudes can help media companies tailor their products and services to the desires of specific segments of consumers.

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