Harnessing the potential of data in insurance
Insurers collect a wealth of data, but few have found a way to monetize this asset. New “data as a business” models point the way forward.
Life insurance: Ready for the digital spotlight
Life insurers have been latecomers to the digital era. That will have to change.
Using blockchain to improve data management in the public sector
It’s not just for financial institutions; government agencies can use this digital ledger technology to protect trusted records and simplify interactions with citizens.
Time for insurance companies to face digital reality
Regulation, product complexity, and insurers’ large balance sheets have kept digital attackers from insurers’ gates. That is changing, but in ways incumbents should embrace. They can flourish in...
Three snapshots of digital transformation
Financial services, food retailing, and pharma are reinventing themselves in different ways.
Engaging customers: The evolution of Asia–Pacific digital banking
Consumers across the region are adopting digital banking. Our latest study finds banks must act quickly to take full advantage.
Omnichannel, not omnishambles
Providing an omnichannel customer experience requires companies to become more flexible and responsive.
Digital banking: il ritorno alla redditività
Rivedere il modello di servizio offerto alla clientela, abbattere i costi delle attività più manuali e anche inserire nuove competenze all'interno della banca. La trasformazione digitale non è solo...
How digital finance could boost growth in emerging economies
Delivering financial services by mobile phone could benefit billions of people by spurring inclusive growth that adds $3.7 trillion to the GDP of emerging economies within a decade.
Making digital strategy a reality in insurance
Digital transformation is challenging in insurance, where change must happen without interrupting the flow of daily business. Here’s how savvy leaders are taking on the challenge.
Fintechs can help incumbents, not just disrupt them
While true for other financial services, it’s most striking in corporate and investment banking.
What’s next for China’s booming fintech sector?
The fast and furious growth of the country’s Internet finance industry will inevitably slow. Companies need to begin positioning themselves for sustainable success.
Shifting gears: Insurers adjust for connected-car ecosystems
Insurance companies seek to deliver enhanced products and services by investing in new technologies and partnering with others in the smart-car environment.
Transforming life insurance with design thinking
Better addressing the evolving needs of consumers can help incumbents win their loyalty—and protect against new competitors.
Why digital transformation should be a strategic priority for health insurers
Digital technologies and applications have the potential to markedly enhance a payor’s profits. Leadership from the top is necessary to overcome the organizational resistance to change that can...
A digital crack in banking’s business model
Low-cost attackers are targeting customers in lucrative parts of the sector.
Le banche a confronto con i TPP
TAVOLA ROTONDA PSD2 - Inedite collaborazioni con le startup. Apertura alla app economy, con il rilascio di API e la creazione di partnership con nuovi player.