The business value of design
How do the best design performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts?
The fairness factor in performance management
Many systems are under stress because employees harbor doubts that the core elements are equitable. A few practical steps can change that.
Leading with inner agility
Disruptive times call for transformational leaders with a knack for addressing complex problems. To navigate effectively, we must learn to let go—and become more complex ourselves.
Games in the strategy room | McKinsey Quarterly 2018 Number 1
Why people play them—and how to beat the real odds they mask.
Why digital strategies fail
Most digital strategies don’t reflect how digital is changing economic fundamentals, industry dynamics, or what it means to compete. Companies should watch out for five pitfalls.
McKinsey Quarterly 2017 Number 4: Overview and full issue
This issue of the Quarterly, available here as a PDF download, examines AI-driven automation and how it will transform the economy, discusses why lifelong learning should be a corporate priority,...
The yin and yang of organizational health
Sustained performance over the long term and successful transformation in the near term require many of the same ingredients.
Organizational health: A fast track to performance improvement
Working on health works. It’s good for your people and for your bottom line.
How technology is changing the job of the CEO
More than 75 chief executives and board chairs recently gathered to share concerns and offer one another advice.
When B2B buyers want to go digital—and when they don’t
New research indicates where to focus digital investments so that they will reap rewards in online and face-to-face channels.
When to shift your digital strategy into a higher gear
There may be a premium for making early moves.
Using people analytics to drive business performance: A case study
A quick-service restaurant chain with thousands of outlets around the world is using data to drive a successful turnaround, increase customer satisfaction, and grow revenues.
The CEO’s guide to competing through HR
Technological tools provide a new opportunity for the function to reach its potential and drive real business value.
Culture for a digital age
Risk aversion, weak customer focus, and siloed mind-sets have long bedeviled organizations. In a digital world, solving these cultural problems is no longer optional.
Cracks in the ridesharing market—and how to fill them
For all of its remarkable growth, ridesharing is still far from ubiquitous. To boost miles traveled, the industry will need new solutions, including smarter design.