Idee | Digital McKinsey

19.05.2017

McKinsey Quarterly

Insurers’ digital reality—fewer premiums, more competition

Incumbents should consider partnerships and find new value-added services.

17.05.2017

McKinsey & Company

Harnessing the potential of data in insurance

Insurers collect a wealth of data, but few have found a way to monetize this asset. New “data as a business” models point the way forward.

09.05.2017

McKinsey & Company

Digitizing customer journeys and processes: Stories from the front lines

These company examples highlight what some leaders are doing to build new customer experiences.

08.05.2017

McKinsey & Company

Scaling a transformative culture through a digital factory

Building a digital culture might be the most difficult issue companies face. Using a “digital factory” is one way to get there.

04.05.2017

McKinsey & Company

Mastering the digital advantage in transforming customer experience

Digital services and operations are raising the competitive bar in every sector. To capture the opportunity, incumbents should embrace a new operating model that dramatically improves the digital...

03.05.2017

McKinsey & Company

Four keys to successful digital transformations in healthcare

By taking a comprehensive approach to digitization, healthcare companies can deliver products and services more quickly, boost innovation in the industry, and hold down costs.

28.04.2017

McKinsey & Company

A road map for digitizing source-to-pay

Technologies available today could automate more than half of the source-to-pay process. The potential? Lower procurement costs, greater savings, and more opportunities to pursue new sources of value.

21.04.2017

McKinsey & Company

Ops 4.0: Fueling the next 20 percent productivity rise with digital analytics

Business needs to raise productivity more than ever. Thanks to innovations in digitization and analytics, four new methodologies can yield the productivity breakthroughs organizations need.

18.04.2017

McKinsey & Company

Shifting gears in cybersecurity for connected cars

To secure products across the supply chain, the automotive sector must develop new ways to collaborate.

18.04.2017

McKinsey & Company

Life insurance: Ready for the digital spotlight

Life insurers have been latecomers to the digital era. That will have to change.

11.04.2017

McKinsey & Company

Building efficient IT organizations: Insights from our benchmarks

A focus on five high-level capabilities may help IT organizations reduce costs, improve productivity, and successfully pursue digital innovation.

23.03.2017

McKinsey & Company

Using blockchain to improve data management in the public sector

It’s not just for financial institutions; government agencies can use this digital ledger technology to protect trusted records and simplify interactions with citizens.

20.03.2017

McKinsey & Company

Putting customer experience at the heart of next-generation operating models

The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well.

15.03.2017

McKinsey & Company

Intelligent process automation: The engine at the core of the next-generation operating...

Full intelligent process automation comprises five key technologies. Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences.

14.03.2017

McKinsey & Company

Chemicals 2025: Will the industry be dancing to a very different tune?

Chemical companies have been riding high, but the trends that have underpinned that performance are shifting. Companies should reflect carefully on their strengths as they move into this new...