How artificial intelligence can deliver real value to companies
Companies new to the space can learn a great deal from early adopters who have invested billions into AI and are now beginning to reap a range of benefits.
Customers’ lives are digital—but is your customer care still analog?
Digital customer care is still new territory for many companies. They can learn a lot from the natives.
Asset management europeo in buona salute
McKinsey: in Italia pressione sui margini ma buone prospettive.
The Age of Digital Darwinism
What does it take to survive and prosper in a luxury market where digital is becoming the new centre of a brand's gravity?
What’s next for pharma in emerging markets?
Succeeding in emerging markets has been a challenging undertaking for multinational pharma companies, but those that adapt their end-to-end model for emerging markets could well thrive.
La lunga marcia delle donne
GENDER PARITY | I diversity program che cambiano i comportamenti in azienda.
For top sales-force performance, treat your reps like customers
Companies that excel at sales growth are tightly focused on developing the talent they need by understanding how sales reps really work.
What does automation mean for G&A and the back office?
A lot. By incorporating available technologies, redeploying employees and reimagining processes, companies can dramatically increase performance and greatly reduce costs.
What to do when a specialty-chemical business gets commoditized
Contrary to conventional wisdom, a commoditized chemical business can be as profitable as a specialty one. The key is to change to a different operating model.
Risk analytics enters its prime
All the ingredients are in place for unprecedented advances in risk analytics. Now it’s up to banks to capture the opportunities.
The expanding role of design in creating an end-to-end customer experience
Lines between products, services, and user environments are blurring. The ability to craft an integrated customer experience will open enormous opportunities to build new businesses.
Battery storage: The next disruptive technology in the power sector
Low-cost storage could transform the power landscape. The implications are profound.
L'evoluzione digitale secondo McKinsey
Secondo un sondaggio dalla società di consulenza, pubblicato in esclusiva da AboutPharma, l'healthcare arranca...
Perpetual evolution—the management approach required for digital transformation
Companies that commit to continually updating their enterprise architectures can deliver goods and services as fast as Internet-born competitors do.