Why digital transformation should be a strategic priority for health insurers
Digital technologies and applications have the potential to markedly enhance a payor’s profits. Leadership from the top is necessary to overcome the organizational resistance to change that can...
The ‘tech bubble’ puzzle
Public and private capital markets seem to value technology companies differently. Here's why.
How pharma companies can better understand patients
Consumers have access to more healthcare information than ever. Here’s how pharmaceutical companies can better understand the way people make decisions about their care.
An operating model for company-wide agile development
Organizations are succeeding with agile software and product development in discrete projects and teams. To do so in multiple business units and product groups, they must rethink foundational...
Winning the rush for data services in the Middle East and Africa
Demand for data is set to explode. The region’s telecom companies must position themselves now to take advantage.
Negotiating a better joint venture
As important as it is to secure the right terms for a shared enterprise, it is just as critical to form a sustainable relationship.
Rethinking the rules of reorganization
Play favorites. Ask for bad ideas. Skip meetings. Here’s some unconventional advice on how consumer companies can get the most out of an organizational redesign.
Small equals big: Unlocking savings in small to midsize capital-project portfolios in...
Increased rigor in managing smaller chemical projects can help capture significant untapped value.
How savvy, social shoppers are transforming Chinese e-commerce
Our latest survey finds emerging sources of growth in the world's largest e-commerce market, creating opportunities for companies that act quickly.
The need to lead in data and analytics
In a new survey, executives say senior-leader involvement and the right organizational structure are critical factors in how successful a company’s analytics efforts are, even more important than...
A digital crack in banking’s business model
Low-cost attackers are targeting customers in lucrative parts of the sector.
Finding the fast lane: Emerging trends in China’s auto market
A new survey finds that Chinese car shoppers are increasingly value minded—and open to alternatives to buying new cars.
Developing a customer-experience vision
To provide a distinctive experience for customers, an organization must unite around the goal of meeting their true needs. Done well, the effort can power a vast amount of innovation.
Designing and starting up a customer-experience transformation
To successfully initiate a broad improvement program, decide on a structure, select the sequence that’s right for your type of company, and don’t forget to recruit change agents.
The digital pressures weighing on telecoms
Advances in communications devices and new business models are weakening the industry’s hold on consumers, a survey of executives suggests.